Follow up – Microsoft’s customer service shines through

well, what brilliant customer experience I’ve had as a developer supported by the team over the recent CDN issue.  Firstly, @ericnel has been tip top – contacting me via DM to try a few things to start with, but once the issue was resolved, phoning me to talk through the issue and the resolution, and highlighting why it shouldn’t happen again – fantastic!  Also had a message from @swalther from the ASP.NET letting me know the problem had been escalated and would give feedback once they knew more.

First real time I’ve needed feedback from Microsoft on an issue (I have to generate a business case on why we should use the CDN now) so to get that feedback quickly and with clarity is ace – cheers fellas!